Free shipping in the US on orders $60 or more only on this deal
Free shipping in the US on orders $60 or more only on this deal
We at Once Again Home Co want you to be completely satisfied with your purchase. That's why we offer FREE RETURNS on all products within 30 days of receipt. For any issues with quality, please send a return request to hello@onceagainhome.com and please outline the issues as best you can and attach photographs that show the damage or fault. We will send you a pre-paid shipping label as well as return the full value of your purchase including shipping. For a change of heart return or exchange, please email us at hello@onceagainhome.com, we will confirm your return and send you the shipping address. You will need to ship yourself but will receive a refund for outgoing shipping. For a change of heart return, we will credit back the original payment method minus the original shipping charge. For an exchange, we will ship you the replacement item without a shipping fee.
Please note that it may take up to 7 days to receive your return and additional time for your bank or credit card company to process and post the refund.
Unfortunately, we cannot accept non-damaged returns after 30 days or returns on sale items. However, we will always stand behind the quality of our product. If you have any issues with quality after 30 days, don't hesitate to get in touch with us.
Questions about our return policy? Don't hesitate to email us at hello@onceagainhome.com or call us at 833-800-6623.